Commercial airlines

OnAir provides a one-stop-shop for airlines, bringing together the best combination of proven connectivity services, equipment and installation options to fit airlines' needs. Connectivity provides a differentiator for passengers when choosing an airline. What's more, it provides a revenue stream for airlines too.

The connected passenger

Today's passengers commonly carry personal devices when flying, whether mobile phones, smartphones or laptops. The new 'connected passenger'; is increasingly reliant on staying in touch with business, family and friends, even during flights. This is why our comprehensive connectivity solutions give airlines a new way to differentiate their service offerings, increasing loyalty and satisfaction, particularly among premium customers. 

Additional revenue and CRM services

As well as sharing communications revenues, OnAir gives airlines the ability to generate a revenue stream through new services, such as voucher sales and ticket purchases, redeemable in destination cities.

Airlines can also use our technology to create their own real time inflight Customer Relationship Management (CRM) services for passengers. Mobile portals present the traveler and the airline with a set of tools that are readily available on mobile phones anytime and anywhere; Ticketing, check in, gate changes, seat allocation, connecting flight and luggage information, flight status, timetables, booking summaries and destination guides can all be managed via mobile phones. Mobile portals also offer a good source of ancillary revenue for airlines e.g. links to hotel or car hire present further revenue opportunities for airlines, as does advertising. Mobile portals also increase airline efficiencies through self-service, which helps reduce operational costs.

Enhanced operational efficiency

Our mobile inflight communications systems can also improve airlines'; operational efficiency. For example, airlines with inflight telemedicine over Link OnAir are able to assist sick passengers mid-flight, which as a result helps them to reduce costly unplanned diversions.

On-board equipment Maintenance support:

Depending on the type of solution (linefit, retrofit, STC) OnAir, together with the aircraft and original equipment manufacturers, can propose tailored maintenance solutions to customers.

The right solution today and in the future

OnAir delivers top performance at minimum cost to airlines. Available as line-fit or retro-fit
options for Airbus, Boeing and other aircraft types, OnAir equipment is lightweight - the single aisle system weighs in at just 75kg (without the satcom system) - and pays for itself through additional revenue.

Our system is based on the industry's most advanced communication platforms. It has been subjected to rigorous testing and performance benchmarks, offering the most flexible range of user options, and comes with the certification and approval of key aviation and health authorities.

Quite simply, OnAir technology offers the best price/performance proposition for today's and tomorrow's inflight communications.